At ChroniclesStore, we take pride in delivering your orders safely and on time. Please read our Shipping Policy to understand how we handle processing, delivery, and related concerns.
1. Order Processing Time
Orders are typically processed within 2–5 business days after payment confirmation.
Custom or made-to-order items (e.g., specialized gambesons or chainmails) may require additional time—up to 7–14 business days depending on complexity.
Orders are not processed or shipped on weekends or public holidays.
2. Shipping Methods & Delivery Time
We offer both standard and expedited shipping options through trusted courier services.
Estimated delivery times:
Domestic (India): 4–8 business days
International: 10–21 business days (depending on destination and customs clearance)
Note: Delivery times are estimates and may vary based on location, customs, or unforeseen delays.
3. Shipping Charges
Shipping costs are calculated at checkout based on your location and the weight of your order.
Free shipping may be available on select orders or promotional offers (if applicable).
4. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number.
You can use this to monitor your delivery status directly with the courier.
5. Customs, Duties & Taxes (International Orders)
International orders may be subject to import taxes, duties, and customs fees, which are the responsibility of the buyer.
ChroniclesStore is not responsible for delays or additional charges caused by customs processes in your country.
6. Incorrect Address or Delivery Issues
Please ensure your shipping details are accurate at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
If your package is lost or damaged in transit, please contact us within 7 days of expected delivery at [email protected] so we can assist.
7. Contact Us
For any questions about your order or shipping, feel free to contact our support team:
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